Terms, Pricing
& Policies

What your membership includes

• Unlimited access to all scheduled Muay Thai classes
• Online class booking and cancellation via the KMT app
• Morning sessions: Monday – Friday, 6:00 AM – 7:00 AM
• Afternoon sessions: Monday & Wednesday, 5:30 PM – 6:30 PM
• Training at Generation Schools Imhoff, 62 Kommetjie Road, Kommetjie

Payment

• Membership fees are billed monthly via Paystack (card or EFT)
• Payment is due at the start of each billing cycle
• Failure to pay may result in suspension of access until payment is received
• All prices are inclusive of VAT where applicable

Exceptions

• Duplicate charges: If you have been charged more than once for the same billing period, the duplicate charge will be refunded in full. Contact us with proof of the duplicate transaction.
• Gym closure: If Kommetjie Muay Thai permanently ceases operations during an active billing period, a pro-rata refund will be issued for the unused portion of that month.
• Medical emergencies: Serious medical situations may be considered at the sole discretion of Luke Skinner. Supporting documentation will be required.

Chargebacks

Initiating a chargeback without first contacting us constitutes a breach of these terms. We reserve the right to suspend or terminate your membership if a chargeback is raised without prior notice.

How to cancel

• Contact Luke Skinner directly to request cancellation
• Your cancellation will be confirmed in writing
• Access to classes continues until the end of your paid billing period
• No partial refunds are issued for the remaining days in a billing period

Re-joining after cancellation

You are welcome to re-join at any time by signing up again through the KMT app. You will be required to accept the current indemnity agreement at the time of re-joining.

Cancellation by Kommetjie Muay Thai

Kommetjie Muay Thai reserves the right to cancel any membership immediately and without refund in cases of serious misconduct, breach of the Code of Conduct, or behaviour that endangers other members or staff.

Booking

• Classes must be booked in advance through the KMT app or website
• Each class has a maximum capacity — book early to secure your spot
• You may book classes up to one week in advance

Cancellation windows

• Morning classes (6:00 AM): Must be cancelled before 10:00 PM the night before
• Afternoon classes (5:30 PM): Must be cancelled before 9:00 AM on the day of the class
• Late cancellations and no-shows are noted. Repeated no-shows may result in booking restrictions.

Expected behaviour

• Treat all members, coaches, and staff with respect at all times
• Follow the reasonable instructions of coaches and instructors
• Arrive on time and ready to train
• Bring appropriate personal protective equipment (gloves, wraps, shin pads, gumshield)
• Maintain good personal hygiene
• Do not train while ill — this protects you and fellow members

Zero tolerance

The following will result in immediate membership termination without refund: violence or aggression outside of supervised training, harassment or discrimination of any kind, behaviour that endangers the safety of other members or staff, and wilful damage to equipment or the training facility.

Assumption of risk

Muay Thai is a contact sport. By becoming a member you acknowledge and accept the inherent risks of training, including the possibility of injury. All members are required to sign a full Indemnity and Participation Agreement upon registration.

Personal equipment & belongings

Members train at their own risk. Kommetjie Muay Thai accepts no liability for loss of or damage to personal property, or for injury resulting from failure to use appropriate protective equipment or failure to follow coaching instructions.

Medical fitness

By registering, you confirm that you are in good physical health and aware of no condition that would prevent safe participation. You agree to inform your coach of any change in health status that may affect your ability to train safely.

Data we collect

• Name, email address, and phone number
• Date of birth and emergency contact details
• Signed indemnity agreement (audit record)
• Class booking history
• Payment records processed by Paystack

How we use your data

• To manage your membership and class bookings
• To contact you regarding your membership or classes
• To process payments securely through Paystack
• To maintain safety records (indemnity, emergency contacts)

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. Payment data is held securely by Paystack and is subject to their privacy policy. We do not sell or share your personal information with third parties for marketing purposes.